Back to Main Tech Support Page

Ask a Question

Ask a Question

Technical Questions

Can't find an answer in our Help Center? Submit a question, and we'll get back to you soon.

Need Business/Order Related Support?

Search our Help Center
Get answers to business and order questions from our experienced Customer Service representatives.

Website Feedback

How are we doing? We really are interested in knowing how you feel about DX Engineering. Contact us with your comments - good, bad, great, so-so, or whatever. We want to hear from you!

DX Engineering Amateur Radio User Manuals Set Industry Standard

DX Engineering branded products come with a detailed, full-color user manual that provides step-by-step instructions on installation, advice on maximizing performance, safety guidelines and more. In addition to the hard copy version that buyers receive, the manuals are available as a free download at DXEngineering.com under the “Documentation” tab on the product screen. This information can be used by anyone who wishes to research product specifications before making a purchase.

DX Engineering manuals are:

·     Crafted by a staff technical writer with decades of hands-on Amateur Radio experience
·     Well-written and comprehensive, including drawings, quick reference information and color photos
·     Updated online as needed to include the latest information and insights

DX Engineering also provides purchasers with instruction manuals for some products it sells but does not manufacture. For example, DX Engineering’s manual for Hustler 4-BTV, 5-BTV, and 6-BTV antennas contains 64 pages of installation instructions and high-performance tips to supplement information from the manufacturer. One user wrote:

“When you buy a BTV vertical from DXE, you get this outstanding manual with it for free. This is a great resource to help you get the most from your BTV antenna system. I found the tuning instructions particularly helpful. It replaces the basic manual provided by the manufacturer. The print quality and content of the DXE manual are both awesome!”

Here are links to some of DX Engineering’s downloadable manuals:

17 Meter Add-On Kit for Hustler BTV Series HF Verticals

DX Engineering 160 Meter THUNDERBOLT® Vertical Antenna

DX Engineering Dual Vertical Phased Array Systems

DX Engineering 80 Meter Self-Supporting Heavy Duty Plus Vertical Antenna

Receive Eight Circle Array Complete System Package

“The team at DX Engineering believes that quality products deserve clearly written and complete user manuals—above and beyond what consumers have come to expect,” says Tim Duffy, K3LR, DX Engineering’s Chief Operating Officer. “It’s why we devote a great deal of time and thought to producing instructions that make it easy for our customers to get the most out of their purchase.”

Customers can receive one-on-one technical support by calling DX Engineering at 800-777-0703 or by emailing DXEngineering@DXEngineering.com.